Refund Policy

This Refund Policy (“Policy”) explains the conditions under which Dooseries24.com may issue refunds for IPTV subscription purchases.

1. General Terms

All purchases made on this website are subject to the terms below. By placing an order, you agree to these conditions.

2. Eligibility for Refunds

2.1 Refund Window

You may request a refund within 7 days of your purchase, provided that the IPTV service has not been excessively used.

2.2 Non-Refundable Cases

• If the IPTV service has been used significantly (streaming several hours or channels).
• If the request is made after the allowed refund period.
• Issues caused by your own Internet connection, device, or software configuration.

3. Refund Request Procedure

To request a refund, please contact us at support@dooseries24.com with the following details:

• Order number / Transaction ID
• Account email or username
• Reason for refund request

4. Processing Time

Refunds are usually reviewed within 2–5 business days. If approved, the amount will be returned using the original payment method.

5. Policy Updates

We may revise this Refund Policy at any time. Updated versions will be posted on this page with a new “Last Updated” date.